Driving Innovation Through Human-Centered Design
About Brainstorm Ergonomics
We are a leading human-centered design and UX consulting firm dedicated to crafting intuitive, efficient, and delightful digital experiences.
With a deep understanding of user psychology and cutting-edge design principles, we partner with organizations to transform complex challenges into elegant solutions. Our UX consulting services help businesses create products that are not only user-friendly but also drive engagement and growth.
Our Mission
Our mission is to empower businesses to build products that truly resonate with their users. We achieve this by integrating rigorous research, innovative design, and strategic thinking into every stage of the product lifecycle. We believe that exceptional user experience is not just a feature, but a fundamental driver of success.
Our Approach
We adopt a collaborative and iterative approach, working closely with your team to understand your unique needs and challenges. Our methodology combines industry best practices with tailored solutions, ensuring that every project delivers measurable impact and lasting value.
- User-Centered: Always putting the user at the heart of our design process.
- Data-Driven: Basing decisions on insights derived from research and analytics.
- Collaborative: Working hand-in-hand with your stakeholders and development teams.
- Iterative: Refining designs through continuous feedback and testing cycles.
Our Values
Our values guide everything we do. They are the foundation of our company culture and the principles that we bring to every client engagement.
- Empathy: We strive to understand the needs and perspectives of our clients and their users.
- Integrity: We are committed to honesty, transparency, and ethical conduct in all our interactions.
- Excellence: We are passionate about delivering high-quality work that exceeds expectations.
- Innovation: We are constantly exploring new ideas and technologies to push the boundaries of what's possible in UX.
Our Team
Our team comprises seasoned UX researchers, designers, strategists, and front-end developers, each bringing a wealth of experience from diverse industries. We are passionate about creating meaningful digital experiences and are committed to delivering excellence in every project.
Scott Confer
Director, User Research — Scott leads with a user-centered, fast-moving approach that quickly uncovers real needs and turns them into practical solutions. He excels at simplifying complex systems, grounded in Human Factors and Systems Design. Notably, he created a Smart Patient Hospital Room IoT service that enhances patient control and comfort, now a key business line. Scott’s pragmatic UX leadership blends design innovation with deep human behavior insight to drive user engagement and business growth.
Levy Eymard
Vice President, User Research — Specializes in qualitative and mixed-methods research to uncover deep user insights that inform high-stakes design decisions. Levy translates complex research findings into clear, prioritized opportunities that cross-functional teams can act on quickly.
Philip Garnier
Vice President, Content & UX Communication — Focuses on the language layer of experiences, ensuring labels, help text, and workflows communicate clearly while supporting confident clinical decision-making. Philip makes dense information approachable without sacrificing regulatory precision.
Bennett Lauber
Principal Consultant, Usability & Standards — Brings decades of experience in usability evaluations, heuristic reviews, and standards-aligned assessments for healthcare systems and enterprise software. Bennett focuses on repeatable methods and traceable evidence that satisfy regulatory expectations.
Maya Cho
Lead Prototyper — Expert in rapid prototyping and interaction refinement, Maya creates high-fidelity prototypes that accelerate validation and reduce development risk. She specializes in Figma-based design systems, interactive micro-interactions, and user-tested prototypes for both web and native applications.
Stephanie Warner
Director of Marketing — Leads our marketing and communications strategy, positioning Brainstorm Ergonomics to reach the right audiences with clear, compelling messaging. Stephanie oversees demand generation, content strategy, and public relations to amplify our client successes and thought leadership.