Learn how involving stakeholders, listening to feedback, and standing up for your expertise can lead to successful user experience design. Plus, a unique approach to hot tubs in cathedrals!

To enhance UX in an enterprise data portal, show only features accessible to end-users; "grey out" available but inactive features with clear activation instructions.

Designing an awesome interface isn't just about giving options to problem-solvers. Aim for the middle: cater to intermediates, provide help for novices, and advanced features for experts.